Ensure accurate and consistent consumer credit and refund processing with a solution that consolidates multiple functions and eliminates potential points of failure. Disbursements enables you to leverage Online Resources’ decisioning engine that will select the most efficient way to route all payments, whether via check, ACH or other electronic channel.
With Disbursements, you get a proven solution that gives you administration and management over all steps of the payment life cycle—from origination through escheatment. You’ll create a better customer care experience with less effort, all while simplifying your credit and refund process.
- Customer Convenience and Choice – Serve your customers better by giving them a choice of how to receive their refunds and credits (check, ACH or electronic). They get credits and refunds faster, and have convenient access to a highly responsive customer care service for payment inquiries.
- Single Operation, Single View – Access instant payment information and on-demand reporting from a single web-based interface for one view into your disbursement operations. Consolidating multiple functions and processing all payments through a single solution leads to significant cost savings.
- Reduced Fraud Opportunities – Automate reconciliation activities, and connect to on-demand reports to protect against fraudulent activity. Online Resources’ Real-Time Digital Scanline technology (RTDS) helps uncover and eliminate payment errors, resulting in increased good payments.
Disbursements is part of a full suite of products that can be easily integrated to deliver a complete electronic payment solution.
Learn why integration should be a key component of your strategy!
Please contact us to receive more information about this product, and a representative from Online Resources will contact you shortly.
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