Delight customers and get more electronic payments with a solution that offers a more effective online experience for your customers whose accounts are past due. Late-Payer Module, an enhancement to your Online Resources payment solution, enables you to extend extra care to late payers with messaging and capabilities tailored to their unique needs.
With Late-Payer Module, you will automatically provide the right and consistent online experience to the right customers.
- Customer Convenience and Choice – Delight your past-due customers by offering an experience tailored to their needs along with assistance to help them get back on track faster, all in the channel they prefer.
- Reduced Costs – Drive down service and processing costs with an alternate communication and payment channel for late payers, resulting in more self-service and fewer inquiries to the call center.
- Increased Electronic Payments – Extend the impact of your existing Online Resources solution by getting more payments.
Late-Payer Module is part of a set of service enhancements available to extend your eCom Advantage solution as business needs grow and evolve.
Please contact us to receive more information about eCom Advantage, and a representative from Online Resources will contact you shortly.
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